<aside> 📌 Key Ideas
Contents
Terminology note: Throughout this WIKI the term coachee (coach-EE (like fleece or tree) is used to describe the person/people or team being coached. A coachee can be an individual staff, partner, client, or customer. See the coaching glossary for more terms and definitions.
Scoping is about setting the constraints of the coaching relationship. It relies on creating mutualism through two aspects, the major aspect and the minor aspect. During scoping the non-directive coach and the coachee are establishing the context and boundaries of the relationship from which symbiosis can emerge. The major aspect takes place mostly at the beginning of the relationship but can be revisited at any time while the minor aspect takes place during each interaction.
Sensing involves listening actively and empathizing with the coachee to support them in gaining a deeper understanding of their viewpoint and emotions. This is done by asking them open-ended questions as a non-directive way of helping them to see their situation in an alternate way which often leads the coachee to discover more options. During this phase, the coach wants to be curious and holistic.